Once we found it the kids really enjoyed it. Pillowtop beds feature down comforters. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hope to see you soon again for a nice holiday in our hotel.Best regards Rayco Ortiz. Next to these were pots of fresh garlic and then fresh chilli - and we were making our own dishes up, limited only by our imagination - but you'll get the idea of fresh prawns with lots of chilli and garlic with noodles - delicious. Our best reward is to know that you had a great stay and that you felt welcomed.Thank you again for letting us know your opinion.In the name of all Servatur Waikiki staff, we hope to have a chance to welcome you one day. Had a lovely stay with my wife and 1 year old son for 1 week.Good points:- Reception were brilliant, welcoming and always at hand to help (Johanna helped us and was great! Which was brilliant.The whole hotel was smoke free apart from a separate area to accommodate smokers.We were on half board only but feel the hotel caters more for all inclusive guests. On the 5 day of my stay it was my birthday and I return to my room to find a note and card from the hotel manager & bottle of fizz which was a lovely touch. Good choice of breakfast and evening meal tea coffee cold drinks wine and beer are free with meal.. safe is free. Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. Waikiki is a large place, have a walk round and see what you can find. We just came back from our holiday. Breakfast offers multiple pastries (many cooked fresh, and so are warm), as well as a continental area of many breads, butters and preserves, as well as toasters that actually work..! On the other hand, we feel sorry to hear some of the other guest didnt control about their drinks and their behavior.We hope you had a nice holidays with us and we are looking forward for your next visit. Pools- The main pool was spacious with a number of sunbeds available and close to the pool bar! Breakfast was a personal fave with many options such as crossiants, pancakes to yoghurts/fruit and then a full english. Guests can indulge in massages at the spa, and international cuisine is served at Kalua Restaurant, which is open for breakfast, lunch, and dinner. It was always . Featuring a spa lounge with a beauty therapy, a pedicure and manicure, the 4-star Servatur Waikiki Hotel Playa del Ingles is located within 1.3 km from Maspalomas Beach. Even though there are 5 blocks they are close together so youre never far from any part of the hotel. Servatur Waikiki has a 24-hour front desk and offers currency exchange services. I did find the staff at the bar a little rude to be honest my mum said the same when she was ordering drinks, we was paying for the drinks as we was half board however they was quite rude. We appreciate a lot your kind words regarding your stay with us.It is a pleasure to read such a nice review! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The restaurant is very good and food absolutely delicious! We will continue working to improve these points. Located in the lively resort of Playa Del Ingles, Servatur Waikiki offers the ultimate all inclusive package holiday, featuring a large expansive swimming pool surrounded by tall and quirky palm trees, a fantastic splash park for the little ones to enjoy and a fun-filled entertainment programme to get the whole family involved . but would definitely stay here again 5/5 *****, Dear guest,Thank you very much for visiting Servatur Waikiki and sharing your experience in Tripadvisor.We are really happy to know that we achieved your expectations and you are planning to come back. Some good entertainment, some not so good. SERVATUR WAIKIKI - Updated 2023 (Gran Canaria, Canary Islands) Europe Spain Canary Islands Gran Canaria Maspalomas Playa del Ingles Playa del Ingles Hotels Servatur Waikiki 3,444 reviews #2 of 2 all-inclusives in Playa del Ingles Save Share 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain Check In / / If you write us an email with your wishes, we will be happy to help you. Free! Wash it down with a glass of reasonable white and what's not to like right ? Mostly a variety of singers and musicians. In all a very good short break holiday with jet2 . Buses prompt. There are similar hotels available. The hotel has 511 recently renovated, bright and modern rooms equipped with air . We have already taken note of this situation and will improve in this aspect. Hover to zoom. Your trust motivates us to keep up the good work.We would love to welcome you back on many more occasions. Lock in the lowest price from these sites. We are currently here on a weeks holiday, having been once before a few years ago. It would have been better if there had been a fridge in the room. but the daytime activities were good, Zumba volleyball football etc. Please see our partners for more details. Good entertainment. We really enjoyed ourselves. We promise you that we will do all our best to make your experience better. It offers outstanding facilities: children's park, splash area, adults-only space and wellness area. . !The resort is about a 10-15 minute walk to the promenade which leads down to the beach. Rooms were cleaned every day. Basically got laughed at and said it's too busy no chance. Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. If you write us an email with your wishes for your next holidays, we will be happy to help you.Kind regards,Yana SiaminskayaReception Servatur Waikiki. which you can warm on the provided heater to your liking, and were also complimented with hot and cold sandwiches (tuna was great), a wide salad area (salads, meats and cheeses) and then hot dishes of lasagne, bolognaise, pasta and pizza. Same things every day and sometimes over or under cooked.- Rooms are small. Hello Mr.Chris B.We are sorry to hear that your stay in our hotel did not meet your expectations. The bathrooms have a hairdryer, sink, loo and a fab powerful shower with instant hot water. The hotel is really clean and housekeeping do a brilliant job. We are surprised by your review. The adult pool was a fave as it was away from noisy kids and had a nice small jacuzzi however its important to note that both pools are freezing!! Jury is still out on whether the pool is actually heated tho. Food is OK, but not particularly diverse selection for breakfast. The steak house opposite is brilliant food excellent. Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. But it caught some people out.We were bed and breakfast as we really enjoy having a wander and eating out. Dear Dave,Thank you very much for your lovely comment.We are really happy to know that you enjoyed our food, found our hotel clean and spotless and enjoyed some of our music entertaiment. Maybe just the evening entertainment could be better . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. As we had a pushchair and there is lots of steps. One part of the pool bar where drinks are served was stinking quite a lot, not sure why. at this point I wasn't bothered because booking.com will refund the money. Don't forget that you can write to us at waikiki@servatur.com to find out your preferences.Kind regards,Yana SiaminskayaReception Servatur Waikiki. The hotels Entertainment is advertised on a Electronic board right outside the main dining area informs you of all the Entertainment going on during the day & for the weeks (Really Nice) Jury is still out on whether the pool is actually heated tho. I wouldn't take a star off for that as they were honestly some of the nicest people we met. A free shuttle service to the beach is provided. There are restaurants close by but we never felt the need to use them because the quality and variety was great. I suppose the sun is scotching hot so it makes up for it. Which I can't understand , the road from the hotel takes you straight there. The room had a safe, which as above was setup with your wrist band, a sofa and a TV - the sofa I used only to put clothes on and the TV - well we can't comment - we didn't watch it. They said that charging the credit card was a booking.com policy but I have used booking.com many times and never had this issue before. Spacious rooms have free Wi-Fi, appealing bathrooms with large walk-in showers, and bright contemporary decor. Staff very helpfull. But everybody likes something different. Then double this as there are two sides to the restaurant.! The staff clear up quickly and its kept very clean. The adults only area jacuzzi was significantly more heated and was great. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to pack Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. I booked this hotel so I could join my daughter and grandson who had already booked. The pool is very clean and there is a large amount of sun loungers so never had any issues regardless of time of day. Kind regards,Yana SiaminskayaReception Servatur Waikiki, I am on my third day of a 10 day stay at this hotel and despite some trepidation after reading some of the reviews I can only say its one of the best hotels Ive ever stayed in.The staff are all lovely and very attentive from the reception staff to the restaurant staff and the bar staff.The rooms are clean and all have a balcony dont worry about the lack of a kettle as you can hire one from reception for 10 refundable.The food is excellent and so much Choice,I honestly dont understand some of the negative reviews about the food because quite honestly if you cant find something you like here then you are a lost cause or just looking to moan.Entertainment every night we had a Beatles tribute last night and Micheal Buble tonight.My girlfriend and I have already said wed come back.Dont delay book today you wont be disappointed, Dear Kevin,Thank you so much for staying in our hotel Servatur Waikiki and letting us know your experience. Review tags are currently only available for English language reviews. We stayed for one week 14th to 21st January 2023. booking.com refunded the money 10 days after our trip so we had to pay 75 euro in advance. We are surprised by your review. The yumbo Center is not far away only 3.15 euros. To book a room with more than 1 child under two years of age it is required that you contact us directly. The hotel its absolutely amazing! Ice is readily available along with orange and lemon slices (if needed)Restaurant/Food: I want to end this review on the highlight for us. Free private parking is available on site (reservation is not needed). Thank you so much for sharing it in Tripadvisor. :) Best RegardsGloria Costa. The pool is very large and could always get a sunbed. The outside pool is big but cold when we went I February- there is smaller sheltered pool with a Jacuzzi by the treatment room very nice. WiFi is available in all areas and is free of charge. However, we will be back and Ive recommended it to my family. Do not forget that you can write to us to know your preferences. Fitness centre. The buffet style was plenty of choices ever meal time breakfast ends at 10am but theres a snack bar open till 12 still serving breakfast. Maybe for carnival? The yumbo Center is not far away only 3.15 euros. There are plenty of shops nearby and bus stops etc. Nice and clean room. Ours looked out over the adult only area, town and down to the sea. Cocktails were delicious and alcohol was given generously even though its all inclusive! Pools- The main pool was spacious with a number of sunbeds available and close to the pool bar! Overall a great hotel for the price faultless rooms & amenities & wonderful staff, already book my return in 2023. It literally could not have been easier. we stayed 7 nights, we thought the hotel was lovely, the food was lovely we had half board, the staff in the restaurant was lovely and friendly especially to my little boy. Cant really fault this hotel, plenty of choice at meal times, staff very friendly rooms cleaned every day, FREE safe in room even a bottle of bubbly left in the room for my wife's birthday, nice little fashion show for the ladies most days, would definitely return. The hotel was very clean and the staff very helpful. It was in a great location only a 10/15 min walk from the beach, right next to supermarkets and a 25 min walk to the famous dunes which were stunning both during the day and in the evening whilst watching the sunset. Dear guest,Thank you so much for your kind feedback.Our team is thrilled that everything met your expectations during your stay. My husband spent longer in them but it was too cold for me, I watched from the side. Thank you so much for these kind words. The worse Ive even had at an hotel. Entertainment could be better along with quality of food . Dear CobbedaluzHello, we are very happy that you enjoyed your vacation with us, your review is fantastic, thank you very much for choosing us. Also a free safe and WiFi which although only a small thing, makes all the difference! Nice to hear that you were satisfied with your stay in Servatur Waikiki.Sincerely hope to have the pleasure of welcoming you again on your next trip to Gran Canaria! stayed here over christmas and new year and it could have been better.Food is good but the same as other hotels, christmas gala dinner was ok but not brilliant same as new year, if you give waiter a tip service was good, unfortunally i did not, so had to ask for a glass of wine.entertainment could have been better especially new years eve, the chairs in the bar are plastic as are the tables and people move them together and block you in so getting to the bar is awkward, no wonder glasses get knocked over, as these people have no regard for other people and blocking the way.The hotel is great for familys as the kids have a good time.the rooms are good the only problem is no fridgeunless you pay extra, most 3 star hotels have fridges these days.overall its a good hotel, but as a older couple its not for us but great for familys, Arrived here on the 26th January for 5 days i was joining my niece and her boyfriend already there .
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