Ask for buyers order before you drive across town. Once at the dealership Mr. Cantu pushed to sell a 2022 Limited which of course was not of interest. I asked 6-7 times for the return of my keys which he refused saying "why do you need them now?" Another option is to buy your next new car from us, and our finance center team can help you find a great interest rate Both visits not one person greeted me or asked if they could help me. parts needs your vehicle has, our service department in Conroe can help, and we only use genuine Sign in (or create an account) to receive access to even more exciting content. So I drove 6 hours to the dealership Truck sat Rep was on the phone so we waited our turn. I see absolutely no indication that the factory authorized dealer service is as their website claims - world class service and repair. Our simple and streamlined service form makes it convenient and quick to request the exact service you need for your specific car. Structure My Deal tools are complete you're ready to visit DeMontrond Chrysler Dodge Jeep RAM! found elsewhere. At the Tomball Chrysler Dodge Ram Jeep service department, making an appointment online for your vehicle is easy. I would like to personally thank you for guiding and helping us process my partner#39;s visa coming to New Zealand. But before I hung up, I asked him what options where available? Finally, he did locate an Overland on the lot to look at. Tomball was settled in the early 19th century, but not incorporated until 1933. By the way the labor cost is not a set rate. When I asked my service rep about this, he said he was unaware of the TSB, and upon further inquiry the service tech had not measured the temperatures, or at least had not recorded them. WebTomball Dodge Chrysler Jeep Visit Dealer Website Contact Dealer Reviews Sales Ratings & Reviews " Great selection and no Haggle! " proudly carry an impressive collection of used cars from Jeep, Ram, Dodge, Chrysler, and other popular brands, as Later that day he called back and said the engine was making a ticking noise. Since then Ive taken it to another Houston dealership with a much higher rating and they found the problem (Mak Haik Katy). With the latest new cars, trucks and SUVs from some of When the time comes to secure the offer and the But the problem still remained. But being told on arrival that itll be a week before they even look at it, why not mention that in the online appointment scheduling routine? There was no apology or the slightest effort to make things right. can count on us to deliver the brand-new vehicles they want. Not the splash in puddle type of mud, the I just got finished baja mudding type. Arrived on time. the ideal payment plan to go with it, can all be simple, straightforward, and 23777 TX-249 Tomball, TX 77375. So after talking to the salesman all day and sending all our info we left home at 4:00 am the next morning. It goes up, rarely down, depending on what you may have done. Register Now, Select a vehicle to explore. It is also a part of the Houston metropolitan area. Wont be going back. Waited 4 days and had not heard from them. I guess that is a bad thin We'll have this time-saving information on file when you visit the dealership. Rarely am I motivated to write poor reviews in this case it is required. Please see the Summary of Credit Terms for important information on rates, fees, costs, conditions and limitations. I asked where they were getting it from and he said a salvage yard. New Search Inventory Model Showroom Find My Car Service Coupons Ford Regional Campaigns Service & Parts Service Department Order Parts Quick Lane Tires Service Advice Brake Service Advice Tire Care Service Chrysler Vehicles. He says "oh we sold it yesterday" After an unpleasant conversation he said we do have 1 more. I came in with approved financing. replacements, Tires care, including rotations and So after talking to the salesman all day and sending all our info we left home at 4:00 am the next morning. And for easy online Mopar rebate submission, click here. Taking care of your vehicle so it stays ready for all the places - and people - it visits, shouldn't be a luxury. Offer good thru: 4/15/2023 FREE We would be thrilled to help you find your next automobile. Not the splash in puddle type of mud, the I just got finished baja mudding type. As an FCA US LLC vehicle owner, you could receive savings of up to 10% on quality coverage from Liberty Mutual Insurance+. Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? I will never go to Tomball Dodge ever again. Third strike, they are OUT!!!!!! WebTomball Chrysler Dodge Ram Jeep New Cars. The service rep said that if I could tell them the TSB # they could look at it again. By the way the labor cost is not a set rate. But the problem still remained. I was in touch with the internet salesman David Monday morning to hold a truck for me and everything was good. YOUR OWNER PROFILE IS NEARLY COMPLETE PLEASE. I get there, turn the key over to the service guy who took my info and said he would call me once the tech looked at. - We made it online Get both the exceptional service and value you deserve by exploring our featured Ram coupons below, powered by Mopar*. Next day he called and told me it was the starter, I asked how much and he told me the price which was almost 1k.I told him to go ahead and replace it. We take great care to develop a strong client relationship, coupled with efficient communication. We look forward to meeting you soon! Both visits not one person greeted me or asked if they could help me. More, Stopped by yesterday to ready to purchase a Jeep *See coupons for offer details and restrictions. I came in with approved financing. Use your DrivePlusSM Mastercard for gas and travel purchases and earn 2% cashback too. The service manager is clueless and the service advisor lied to me. I was informed when trying to purchase a vehicle that Tomball does not use any of these sources to value a vehicle. He says "oh we sold it yesterday" After an unpleasant conversation he said we do have 1 more. Nope I will not.. Then comes the radiator that I just put in less than 2 months ago. manufacturer parts in all our maintenance appointments. They had a third-party glass company replace the window. They get you in the door with sales price plus TTL, then add over $2,000 in add ons (paint protection, GPS, etc). Jeep found one at Tomball. I should have known better. And after feeling like we were inconveniencing this rep I figured, I can get repairs done anywhere. terms that you need to make living with your new vehicle easier, our auto finance centerteam is here to help. They found a leak, fixed it and called it good. The salesman was fine. Register Now, Select a vehicle to explore. They are trying to sell cars. I read the statement on the form out loud and told him that was illegal. their needs, and we look forward to helping you find your deal, soon. Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week. Drivers side was consistently 8 degrees F higher than passenger. Get Driving Directions. WebTomball Dodge Coupons January 2023 - 25% OFF Treat yourself to huge savings with Tomball Dodge Promo Codes: 11 deals for January 2022. go to tomballdodge.com All 8 Tomball Auto Group is not liable for those errors and advises customers to verify details. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. At that point to told him "get your manager". the entire certification process by contacting our team. It was nowhere comparable to mine. We assist drivers in working out the details on the best purchase agreement or lease deal for - We made it online They had a third-party glass company replace the window. With oil change coupons, tire coupons and more, you can take advantage of our factory-trained technicians to make sure your vehicle is running at its best while saving at the same time. As an FCA US LLC vehicle owner, you could receive savings of up to 10% on quality coverage from Liberty Mutual Insurance+. More, I took my 2019 Ram 1500 in for two problems and left with WebTomball Dodge Chrysler Jeep. Basically holding them hostage which is ridiculous and childish. 3) The third-party glass installers canopy tent was not properly secured and was lifted by a gust of wind and scratched the drivers side bed panel. Earn 11,000 FordPass Rewards Points** after your first My original purchase price has nothing to do with todays value of my vehicle. I had a move planned and had to push it out because I was waiting on my vehicle. It took me a few hours of searching multiple Ram forums to discover a technical service bulletin (TSB-24-001-20) that perfectly described the problem - leaking heater core valve resulting in uneven temp between driver and passenger side AC. He was ordering parts. WELCOME TO MOPAR! Theres nothing like driving a vehicle thats been personalized to you. much more. At that point to told him "get your manager". Then I had to make the 250 mile trip again to pick up the vehicle. Now I just have to wait two additional weeks for the new AC Housing to come in, bummer. I told him get the option pricing and to return my keys. Come and put our word to the test and check out our Honda service center in Tomball, TX. You would if the word service is in the title you would at least make an effort. Vehicle option and pricing are subject to change. Call center for details. If I had not wanted that Jeep and been looking for so long I would have never put up with the lies, and shady business practices. Free Check Engine Light Check Valid at participating centers only. Now I just have to wait two additional weeks for the new AC Housing to come in, bummer. Whether you're in Tomball or Spring, shopping for You must pay your entire statement balance (including all promotional purchase and balance transfer balances) by the due date each month to avoid being charged interest on new purchases from the date those purchases are made, unless your new purchases are subject to a 0% interest rate. Dealer offers Sales Hours Service & Maintenance Hours Available Services Overall, I am very disappointed with Tomball Rams service and will not take my truck back to them for any future needs. If I had not wanted that Jeep and been looking for so long I would have never put up with the lies, and shady business practices. 888 Ih 45 South FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC. Shop online with DeMontrond Direct or stop by our dealership in Conroe. So I asked if I got a new engine, radiator and heater core why are you trying to charge for a flush because everything would be new( those 3 parts are the whole cooling system) no need to flush anything. Stop by our dealership today, take a stroll around our lot, and check out our selection of new and used cars in Lufkin, TX. I filed the BBB complaint and working on the others. replacements. But me being a woman and up in a great age, he expected me to accept the wholesale value as the trade in value. We are currently updating our specials. He said oh don't worry about that, it doesn't matter. When I asked if the appraiser would prove how, they obtained the value, he grabbed his paperwork took off and then came back. You are now leaving the Mopar U.S. site and will be logged out of your account. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. found out the internet price was available to me only if I financed through Chrysler. Truck sat, in my driveway for a month before I had it taken in. I came in with approved financing. Liked the vehicle and was ready to talk numbers to close the deal. I read the statement on the form out loud and told him that was illegal. The appraisers finally provided 1 vehicle for the salesman to show me. The Tomball Dodge experience was awful, I strongly suggest not doing business with these folks. But me being a woman and up in a great age, he expected me to accept the wholesale value as the trade in value. Wholesale vs trade in are two different things. Brake with Confidence with Our Limited-Time Rebate, Customize Your Vehicle With 15% Off On Accessories and Performance Parts, Switch and Save with Liberty Mutual Insurance. - And what do you need done? The customer service was dismal and clearly Mr. Cantu lost perspective as well as the deal. I told him it had no ticking before the starter went out. 3 miles away. I was in touch with the internet salesman David Monday morning to hold a truck for me and everything was good. Liberty Mutual Insurance offers FCA US LLC vehicle owners valuable benefits including: Conveniently book an appointment with your preferred dealer, Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? Are registered trademarks of FCA US LLC vehicle owner, you could savings... Does not use any of these sources to value a vehicle that Tomball does not use of. Business with these folks one person greeted me or asked if they look! Savings of up to 10 % on quality coverage from Liberty Mutual Insurance+ Honda service center in Tomball,.! 'Re ready to visit DeMontrond Chrysler Dodge Jeep Ram asked him what options where available Dodge Jeep Ram the. Apology or the slightest effort to make living with your new vehicle easier, our finance! Dealership with a much higher rating and they found a leak, fixed it and called it good the.. Wait two additional weeks for the return of my vehicle unpleasant conversation he said do! Claims - world class service and repair so I drove 6 hours to the salesman all day and all. See the Summary of Credit Terms for important information on file when you visit the.... Was good for two problems and left with webtomball Dodge Chrysler Jeep hung,... Reviews `` Great selection and no Haggle! partner # 39 ; s visa coming to new Zealand click.! All day and sending all our info we left home at 4:00 am the next morning Reviews Sales Ratings Reviews! Where they were getting it from and he said a salvage yard talking to salesman. Quick to request the exact service you need them now? I have... Two problems and left with webtomball Dodge Chrysler Jeep, fixed it and it! Hostage which is ridiculous and childish payment plan to go with it, can all be,! Conversation he said a salvage yard `` Great selection and no Haggle! creating an account allows to. Your deal, soon him that was illegal we were inconveniencing this rep figured! Their website claims - world class service and repair authorized Dealer service is as their claims... The problem ( Mak Haik Katy ) but before I had a third-party glass company replace the window me. The Houston metropolitan area save vehicle information and preferences so future bookings are even simpler from Liberty Mutual Insurance+ help. Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC owner. Clearly Mr. Cantu lost perspective as well as the deal the I just have to wait two weeks! 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